Last updated: July, 2025

These Terms of Service outline the agreement between you (“the Client”) and Emily Taylor and Rebecca Symonds (“the Facilitators”) for participation in The Receiving Retreat 2025. By booking your place, you confirm that you have read, understood, and agreed to these terms.

1. Retreat Overview

• Event: The Receiving Retreat 2025

• Dates: 17–24 November 2025

• Location: Sri Lanka

• A full information pack with details of the location, accommodation, transportation, and itinerary will be provided by 1 October 2025.

• The retreat focuses on group sessions, philosophical discussions, and scheduled activities as outlined in the itinerary.

• Any individual coaching offered during the retreat is optional, not guaranteed, and is not a substitute for medical or psychological care.

2. Investment & Inclusions

Prices:

• Solo room: £2,300

• Shared room: £2,000

Included in the price:

• 7 nights’ accommodation in Sri Lanka

• Breakfast, lunch, dinner, and shared snacks/drinks at the villa

• Shared transfers between the airport and accommodation

• Transportation for included excursions

• Activities such as yoga, group coaching, hypnotherapy, embodiment practices, and other scheduled experiences

Not included:

• Flights to/from Sri Lanka

• Travel insurance (mandatory)

• Visa and travel documents

• Additional snacks, drinks, and excursions outside the villa and/or itinerary

3. Payment Terms

• A non-refundable deposit is required to secure your place.

• The remaining balance is payable via an agreed payment plan, with the first instalment due on 1 August 2025 and subsequent payments on the 1st of each month.

• Payments are made to:
  Emily Taylor (trading as Soul & Wisdom)
  Account Number: 58582679
  Sort Code: 04-00-03

• Late payments beyond 7 days incur a £100/month fee.

4. Cancellation & Refund Policy

• All bookings are non-refundable. By booking, you commit to the full payment plan.

• If the retreat is cancelled by the Facilitators, refunds will be processed within 8 months.

• If you cancel, you remain liable for the full amount unless a suitable replacement is found.

5. Extreme Circumstances Policy

In the event of serious, unforeseen events such as:

• Serious illness/injury requiring hospitalization

• Death or severe illness of an immediate family member

• Legal obligations (e.g., jury duty, court summons)

You may be eligible for up to a 50% refund (excluding the non-refundable deposit).
To qualify:

• Notify the Facilitators in writing as soon as possible

• Provide verifiable documentation (e.g., doctor’s note, death certificate, legal summons)

• Approved refunds will be processed within 60 days

Alternatively, you may transfer your booking to another approved individual, no later than 30 days before the retreat start date.

6. Client Responsibilities

You agree to:

• Provide accurate personal details

• Monitor email for updates and respond to facilitator communications

• Arrange your own travel and health insurance

• Ensure you have a valid visa and necessary travel documents

• Bring required medical supplies and manage your own health needs

7. Facilitator Responsibilities

• The Facilitators are not liable for injuries, losses, or damages unless caused by their negligence.

• If one Facilitator is unavailable due to illness or unforeseen circumstances, the retreat will proceed with the remaining Facilitators.

8. Behaviour Policy

• All participants must conduct themselves respectfully.

• Disruptive or harmful behaviour may result in immediate removal from the retreat, at your own expense.

9. Liability Disclaimer

• The retreat is not therapeutic or medical in nature.

• You attend at your own risk and are responsible for your personal safety and belongings.

10. Acceptance of Terms

By booking your place, you agree to these Terms of Service and acknowledge your commitment to the retreat and payment plan.

For any questions, contact:
portalofreceiving@gmail.com